Contact

Need help with a bill check?

Send us a short message. Do not email account passwords or retailer login details. If you need a bill checked, upload it through GridBeater or ask us where to send it safely.

Common reasons to contact us

  • Your bill did not read properly.
  • You want a human to check the numbers before quotes.
  • You are an installer asking about the pilot.
  • You have a privacy or data deletion question.